Live Engagement
and Creator Support

A successful livestream begins long before the camera turns on. We work closely with influencers and brands to develop a tailored livestream strategy that aligns with their product focus, target audience, and overall brand objectives. Whether you're launching a new product, running a flash sale, or nurturing your fanbase, we structure your content into clear segments designed to capture attention early, maintain viewer interest, and drive conversions.

Selling on live platforms requires more than just showing a product—it demands storytelling, emotional connection, and practical demonstration. We help select and structure the product lineup for maximum appeal, focusing on order flow, bundling strategies, and talking points that highlight unique value propositions. From product benefits to use-case scenarios and limited-time promotions, we craft a run-down that guides your audience seamlessly from awareness to action.

Timing and anticipation are key to high-performing livestreams. We help you determine the best times to go live based on platform trends and your target audience's activity patterns. In parallel, we design and manage a promotional content calendar that includes countdown stories, teaser posts, scheduled reminders, and cross-platform shout-outs.

We provide access to professionally equipped live rooms designed for shopping-oriented broadcasts. These spaces include high-resolution cameras, soft studio lighting, sound insulation, product staging areas, and aesthetic backgrounds that fit your brand tone. Whether you're a fashion seller, beauty influencer, or lifestyle creator, our live rooms help deliver a polished and immersive viewer experience that enhances credibility and increases viewer trust.

To maximize reach, we enable multi-platform simulcasting across TikTok, Xiaohongshu (RED), Instagram Live, and other supported channels. Our team configures the technical infrastructure needed for seamless cross-streaming, ensuring stable connection, proper platform formatting, and viewer interaction tools are functional across each stream. This setup is particularly valuable for brands looking to consolidate live production while reaching different audience segments simultaneously.

Our in-house production team supports you during live sessions with everything from set preparation to on-the-spot technical troubleshooting. We handle lighting, camera switching, scene transitions, audio checks, and backup systems, so you can focus entirely on your performance and audience engagement. Our staff can also assist with prop arrangement, branding visuals, and cue management to create a broadcast-quality presentation.

Whether you're a first-time host or an experienced creator looking to level up, our host training programs are designed to enhance your camera confidence, delivery skills, and live-selling techniques. We conduct 1-on-1 coaching and group workshops on topics like building rapport, structuring sales pitches, responding to live comments, and managing viewer energy throughout a session. This equips you to convert passive viewers into active customers while maintaining authenticity.

Even spontaneous content needs structure. We help prepare flexible scripts and talking point outlines tailored to your brand, product lineup, and hosting style. These include timed segments, product handovers, limited-time offer cues, and interactive moments such as Q&As or flash games. Our scripting support helps reduce dead air, avoid repetition, and keep your livestream dynamic and engaging from start to finish.

We provide real-time co-host or standby support during live sessions to cover any unexpected issues, including technical glitches, script transitions, or product handoffs. If your primary host needs a break or backup, we can step in seamlessly. This ensures continuity and professionalism, especially during longer or high-stakes livestream campaigns.

We integrate interactive tools like live polls, emoji bursts, lucky draws, and clickable CTAs to drive audience participation throughout the stream. These tools encourage viewers to stay longer, engage more actively, and feel part of a live event rather than just passive spectators. We strategically place these interactions at high-impact moments to increase energy and conversion rates.

Keeping the chat lively and supportive is key to viewer retention. Our support team moderates the comment section in real time, filtering out spam, answering FAQs, and highlighting important customer queries to the host. This makes your audience feel heard and valued while helping you focus on the presentation without missing out on important buyer signals.

After the livestream ends, we don't stop working. We implement post-live workflows that segment your viewers into leads, buyers, and new followers. These contacts are fed into your CRM or messaging platform (like WeChat, WhatsApp, or email tools) with tailored follow-ups, discount codes, or thank-you messages. This helps you build long-term relationships and convert one-time viewers into repeat customers or loyal community members.

Understanding how your viewers interact with your stream is essential for continuous improvement. We track metrics such as entry/exit times, peak engagement points, product clicks, viewer sentiment, and interaction frequency. These insights help pinpoint what content resonates, when drop-offs occur, and which actions trigger conversions, enabling you to adjust your strategy for future sessions.

After each session, we provide a comprehensive performance review that includes data summaries, visual heatmaps, audience insights, and recommendations for content, host pacing, product placement, and timing. This debrief allows creators and brands to reflect on what worked, what didn't, and how to improve future livestreams for stronger results.

Beyond engagement, we analyze the livestream's impact on your sales funnel. We assess how effectively viewers are being guided from attention to interest, desire, and action. Based on this, we refine the timing of CTAs, product sequencing, and incentive usage (such as limited-time offers or bundle deals). Our goal is to increase not only sales during the stream but also post-live conversions.